Vienna
| The Specs | Includes |
| Hydrophobic Coating |
Pouch Case
|
|
Anti-Scratch Technology
|
Branded Box |
|
Location |
Service |
Delivery Time |
Cost |
Free Above |
|
European Union |
Standard Express |
4-9 Working Days 1-3 Working Days |
€4.99 - |
€40 - |
| Lithuania | Express | 1-3 Working Days | FREE | FREE |
|
USA, Canada & Australia |
Standard Express |
7-10 Working Days 2-4 Working Days |
€4.99 - |
€40 - |
|
Rest of World |
Standard Express |
7-10 Working Days 3-5 Working Days |
€4.99 - |
€40 - |
|
*Orders placed before 2pm All orders are shipped from the EU. |
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ORDER PROCESSING
We aim to dispatch orders the next working day, but in some cases please expect order processing delays by up to 2-3 working days.
NON-EU COUNTRIES - CUSTOMS, TAXES, DUTIES, AND FEES
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Munnes does not have any control for any duties, customs and taxes levied by the country your order is being shipped to.
Since these fees are not computed nor applied to orders by Munnes, please contact your local customs office to find out more information if you are unsure of the charges.
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 25 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@munnes.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. This includes any clearance items.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@munnes.com
Shipping
To return your product please contact us at info@munnes.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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